Monday, May 7, 2012
Customer Engagement top priority in financial services
Some of my thoughts covered in this article http://www.fst.net.au/NewsArticle_details.aspx?Articlenewsid=35
Thursday, May 3, 2012
My interview published by FST Media Australia - "Leveraging latest technologies for customer engagement and experience"
The full interview is available on the FST website http://www.fst.net.au/Whoswho.aspx?id=539&op=au.
This is based on the presentation I delivered at the event "6th Annual Technology & Innovation – the Future of Insurance" at the Hilton Hotel, Sydney.
Link to presentation video http://www.fst.net.au/videos.aspx?vid=202
This is based on the presentation I delivered at the event "6th Annual Technology & Innovation – the Future of Insurance" at the Hilton Hotel, Sydney.
Link to presentation video http://www.fst.net.au/videos.aspx?vid=202
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